The Council will shortly be moving to a new software system for case management across the planning service. As a result of this move, planning services officers will be working with limited access to records, and some communications and decisions will be impacted between 31 July and 13 August 2025.
According to the HBC website and other sources, the council are migrating the planning and regulatory services case management solution to a cloud based service from Netcall.
If you are making a comment on a planning application, please note the following restrictions during the transition period:
“If you are a member of the public, you will be able to see existing planning applications on our Public Access website but there will be no ability for you to comment via the website.”
“If you wish to comment on an application, you may email us at planning.development@havant.gov.uk – clearly specifying the application reference and address and giving your name and contact details. Your comments will be passed to the case officer in the first instance, and will additionally be held in a queue and uploaded to the public record on our website once the new system is online – this is expected to be no later than 27 August 2025.”
“We will also accept written comments posted or handed into the Council offices which will be treated in the same manner.”
“Where applications are registered on our website prior to the 31 July, the closing deadlines for comments will still be upheld. For applications validated after 1 August and only registered on our website after the new system is online, the period allowed for comment will reflect the delay in making the information available online.”
Quotes taken from the HBC website – click link to read the full announcement.
They wouldn’t possibly use this opportunity to slip the Bloor Southleigh Planning Application in before the system is back up and running and stable, would they?
Havant Civic Society 